.ticket-public{--surface:#fff;--text:#163238;--muted:#5b7378;--line:#d9e6e7;--accent:#176e68;margin:0;background:#f2f7f6;color:var(--text);font:15px/1.5 system-ui,sans-serif}
.ticket-public *,.ticket-module *{box-sizing:border-box}.ticket-brand{background:#15383d;padding:22px max(24px,calc((100% - 1040px)/2));display:flex;align-items:center;justify-content:space-between;gap:20px;color:#d2e9e7}.ticket-brand img{width:190px;max-width:55%;height:70px;object-fit:contain}.ticket-public main{max-width:1040px;margin:36px auto;padding:0 24px 40px}.ticket-public h1{font-size:clamp(26px,4vw,38px);line-height:1.15;margin:10px 0}.ticket-eyebrow{color:var(--accent);text-transform:uppercase;font-size:12px;letter-spacing:.12em;font-weight:750}.ticket-lead{color:var(--muted);max-width:650px}.ticket-layout{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(0,1fr);gap:24px;margin-top:26px}.ticket-panel{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:24px;min-width:0}.ticket-panel h2{margin:0 0 16px;font-size:19px}.ticket-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.ticket-fields label,.ticket-action label,.ticket-config label{display:grid;gap:7px;font-size:13px;font-weight:600}.ticket-fields .full{grid-column:1/-1}.ticket-fields input,.ticket-fields textarea,.ticket-action input:not([type=checkbox]),.ticket-action textarea,.ticket-config input,.ticket-filters input,.ticket-filters select{width:100%;min-width:0;border:1px solid var(--line);border-radius:8px;padding:11px;background:var(--surface);color:var(--text);font:inherit}.ticket-fields textarea,.ticket-action textarea{resize:vertical;min-height:130px}.ticket-hint{font-size:12px;color:var(--muted);font-weight:400}.ticket-button{display:inline-flex;align-items:center;justify-content:center;border:0;border-radius:9px;padding:12px 17px;background:var(--accent);color:#fff;font:600 14px system-ui;cursor:pointer;text-decoration:none;gap:8px}.ticket-button:disabled{opacity:.55;cursor:not-allowed}.ticket-button.secondary{background:var(--surface);color:var(--text);border:1px solid var(--line)}.ticket-fields button{justify-self:start}.ticket-steps{padding-left:22px;display:grid;gap:18px;color:var(--muted)}.ticket-steps strong{display:block;color:var(--text)}.ticket-download{margin-top:24px;border-top:1px solid var(--line);padding-top:20px}.ticket-note{border:1px solid var(--line);background:var(--surface);padding:14px 18px;border-radius:10px;margin:16px 0;overflow-wrap:anywhere}.ticket-note.error{border-color:#c43142;color:#a22232}.ticket-note.success{border-color:#268552}.ticket-public footer{color:var(--muted);font-size:12px;margin-top:24px}.ticket-honeypot{position:absolute;left:-10000px;width:1px;height:1px;overflow:hidden}.ticket-toolbar{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:12px}.ticket-counts{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin:20px 0}.ticket-counts article{padding:18px;border:1px solid var(--line);border-radius:12px;background:var(--surface);min-width:0}.ticket-counts span{display:block;font-size:12px;color:var(--muted)}.ticket-counts strong{font-size:28px}.ticket-filters{display:flex;align-items:end;flex-wrap:wrap;gap:12px;margin:18px 0}.ticket-filters label{display:grid;gap:6px;font-size:13px}.ticket-list{display:grid;gap:16px}.ticket-card{padding:22px;border:1px solid var(--line);border-radius:14px;background:var(--surface);min-width:0;overflow-wrap:anywhere}.ticket-card h2{margin:0;font-size:19px}.ticket-badge{display:inline-block;padding:5px 10px;border-radius:30px;background:#fff0db;color:#934500;font-size:12px;font-weight:700}.ticket-badge.concluido{background:#e3f5e9;color:#166534}.ticket-badge.em-atendimento{background:#e6efff;color:#254f96}.ticket-meta{display:flex;flex-wrap:wrap;gap:10px 22px;margin:14px 0;color:var(--muted);font-size:13px}.ticket-description{white-space:pre-wrap;overflow-wrap:anywhere}.ticket-timeline{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;border-top:1px solid var(--line);padding-top:16px;margin:18px 0}.ticket-timeline div{border-left:3px solid var(--line);padding-left:10px}.ticket-timeline b,.ticket-timeline time{display:block;font-size:12px}.ticket-timeline time{color:var(--muted);margin-top:5px}.ticket-action{display:grid;gap:12px;max-width:520px;margin-top:14px}.ticket-action .ticket-check{display:block;font-weight:400}.ticket-action .ticket-check input{margin-right:8px}.ticket-action button{justify-self:start}.ticket-config{margin:18px 0}.ticket-config summary{cursor:pointer;font-weight:600}.ticket-config form{display:grid;gap:12px;margin-top:16px;max-width:700px}.ticket-pagination{display:flex;gap:16px;justify-content:center;margin:20px}.ticket-module a{color:var(--accent)}.ticket-module a.ticket-button{color:#fff}.ticket-module a.secondary{color:var(--text)}body[data-theme=dark] .ticket-badge{background:#493017;color:#ffc078}body[data-theme=dark] .ticket-badge.concluido{background:#183d2a;color:#8ee3ae}body[data-theme=dark] .ticket-badge.em-atendimento{background:#203759;color:#adcaff}body[data-theme=dark] .ticket-button{color:#102b2f}body[data-theme=dark] .ticket-note.error{color:#ffa6af}
.ticket-tracker{max-width:850px;margin:auto}.ticket-tracker .ticket-panel{margin-top:24px}.ticket-tracker [hidden]{display:none!important}.ticket-schedule{display:grid;grid-template-columns:1fr 1fr;gap:20px;background:#f1f7f6;border-radius:12px;padding:18px;margin-top:24px}.ticket-schedule small,.ticket-schedule strong{display:block}.ticket-schedule small{color:var(--muted);margin-bottom:5px}.ticket-progress{list-style:none;margin:28px 0;padding:0;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:18px}.ticket-progress li{border-top:4px solid var(--line);padding-top:12px;min-width:0}.ticket-progress li.done{border-color:var(--accent)}.ticket-progress strong,.ticket-progress time{display:block}.ticket-progress time{color:var(--muted);font-size:12px;margin-top:8px}.ticket-live{font-size:13px;color:var(--muted)}.ticket-tracker a{color:var(--accent)}@media(max-width:680px){.ticket-progress{grid-template-columns:1fr 1fr}.ticket-schedule{grid-template-columns:1fr}.ticket-tracker h2{overflow-wrap:anywhere}}
@media(max-width:1000px){.ticket-counts{grid-template-columns:repeat(3,minmax(0,1fr))}.ticket-timeline{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:680px){.ticket-layout,.ticket-fields{grid-template-columns:1fr}.ticket-public main{padding:0 16px 28px;margin-top:26px}.ticket-brand{padding:16px}.ticket-brand span{font-size:12px}.ticket-panel,.ticket-card{padding:18px}.ticket-counts{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-counts article:first-child{grid-column:1/-1}.ticket-filters{display:grid;grid-template-columns:1fr;width:100%}.ticket-timeline{gap:16px}.ticket-toolbar{align-items:flex-start}.ticket-fields button{width:100%}.ticket-public footer{line-height:1.6}}

.ticket-counts{grid-template-columns:repeat(6,minmax(0,1fr))}.ticket-card.aberto,.ticket-card.confirmado{border-left:5px solid #d97706}.ticket-card.concluido{border-left:5px solid #21834c}.ticket-card.cancelado{border-left:5px solid #c52d3c}.ticket-badge.cancelado{background:#ffe4e6;color:#a51d30}.ticket-delete summary{display:flex;align-items:center;justify-content:center;width:36px;height:36px;border:1px solid #c52d3c;border-radius:8px;color:#b42334;cursor:pointer;font-size:26px;list-style:none}.ticket-delete summary::-webkit-details-marker{display:none}.ticket-delete[open]{flex-basis:100%}.ticket-delete .ticket-action{border:1px solid #c52d3c;padding:14px;border-radius:10px}.ticket-cancel{margin-top:18px}.ticket-cancel summary{color:#b42334;cursor:pointer}.ticket-button.danger{background:#b42334;color:#fff}.ticket-download{border:2px solid #c52d3c;background:#fff1f2;border-radius:12px;padding:18px;animation:ticket-attention 2.4s ease-in-out infinite}.ticket-download h2,.ticket-download .ticket-lead{color:#8f1426}.ticket-download .ticket-button.secondary{background:#b42334;color:#fff;border-color:#b42334;white-space:normal;text-align:center}.ticket-timeline{grid-template-columns:repeat(5,minmax(0,1fr))}body[data-theme=dark] .ticket-badge.cancelado{background:#4d2029;color:#ffb3bd}body[data-theme=dark] .ticket-cancel summary,body[data-theme=dark] .ticket-delete summary{color:#ffb3bd}body[data-theme=dark] .ticket-button.danger{color:#fff}@keyframes ticket-attention{0%,100%{box-shadow:0 0 0 0 rgba(197,45,60,.12)}50%{box-shadow:0 0 0 7px rgba(197,45,60,.22);background:#ffe0e4}}@media(prefers-reduced-motion:reduce){.ticket-download{animation:none}}@media(max-width:1000px){.ticket-counts{grid-template-columns:repeat(3,minmax(0,1fr))}.ticket-timeline{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:680px){.ticket-counts{grid-template-columns:repeat(2,minmax(0,1fr))}}

.ticket-counts .aberto,.ticket-counts .confirmado{border-top:4px solid #d97706}.ticket-counts .concluido{border-top:4px solid #21834c}.ticket-counts .cancelado{border-top:4px solid #c52d3c}